rooms did not match the website photographic images and descriptions
no air conditioning
no laundry service was offered (disabled person and a very small child with us)
rooms small, stinking of damp,our bedding was saturated with damp/wettish,very cold at night;shivering
bathroom with ants,insects in rooms
shower;tiny and water did not drain, leaving built-up puddle around the toilet
no lounge area only dining room and after we once stayed there until late having tea, it has been locked away for the remaining 3 days after 10.00pm. Many pilgrims return late from mountain trips, and they would have liked to make their own tea (no tea facilities in the rooms)as the only kettle is kept in the dining room (especially that with disabled person and with a young child one would expect to have access to basic things like kettle or drinking tap water)
meals expensive;restaurants are cheaper and give U variety of dishes
our passports were only returned to us on our departure (after 5 days)